Frequently Asked Questions

Yes. Our mugs are completely microwave safe—perfect for your daily chai and coffee moments.

With proper care, the prints stay vibrant for a long time. Avoid harsh scrubbing on the printed areas.

Yes. Our mugs double as charming small planters too.

All our mugs are made from high-quality ceramic—durable and made to look beautiful on your shelf or table.

Yes, but we recommend a gentle hand wash to keep the print looking its best for longer.

Yes. Message us with your requirement and we will help you create something special.

Of course. Share your message when you place the order and we will include it with the gift.

Yes, we love bulk orders. Share your brief with us and we will curate something that fits your occasion and brand.

Corporate & bulk gifting

Definitely. Tell us your budget and occasion and we will curate a beautiful hamper for you.

Absolutely. Share the occasion, budget, and a bit about the person—we will suggest options that fit.

Varaaya products are packed in thoughtful, gift-ready packaging so they are lovely to send straight to someone special.

Yes. We do not include invoices or prices inside gift shipments.

Orders are usually delivered within 4–7 working days, depending on location and courier.

We ship to selected locations and are expanding across India. If you are unsure, message us with your pin code.

Currently we offer prepaid orders only, for a smoother fulfilment experience.

Once your order ships, we share a tracking link so you can follow the delivery.

Contact us with an unboxing video within 24 hours of delivery and we will help resolve it.

Our return, refund, and replacement rules are set out in our policy page.

Returns & Refunds policy

Orders can sometimes be modified or cancelled within a short window after placing them. Reach out as soon as possible so we can try to help before dispatch.

We run offers and combos from time to time. Follow our Instagram stories so you do not miss them.

Many favourites come back. Message us to check availability for a specific product.

Varaaya focuses on products that are both aesthetic and practical—so your gifts aren't just beautiful, but also useful and loved every day.

We use real images and try to represent our products as accurately as possible. Since many pieces are curated in small batches, slight variations may occur—adding to their uniqueness.

Yes! Our products are perfect for corporate gifting, wedding favors, and special events—we focus on options that feel thoughtful, premium, and memorable.